What if clickfree doesn’t start up automatically – Clickfree iPod Transformer User Manual

Page 14

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Clickfree iPod Transformer User Guide

Backing up my content

Copyright © 2009 Storage Appliance Corporation.

14

W

HAT IF

C

LICKFREE DOESN

T START UP AUTOMATICALLY

?

There could be a couple of reasons why

Clickfree

does not run when you plug in the

Clickfree

iPod Transformer:

• If you see a message telling you that ”

Clickfree

™ Backup cannot start because you do

not have the required permissions. Please re-login to this computer as the
Administrator.”:

1. Log out.

2. Unplug the

Clickfree

iPod Transformer.

3. Log in again as Administrator.

4. Plug the

Clickfree

iPod Transformer in again.

The backup then starts automatically.

• Your computer settings may prevent

Clickfree

from running automatically because

“Autorun” is turned off.

To fix this problem, follow these steps. You only need to do this once, not every time
you use

Clickfree

.

To turn on Autorun – Windows XP:

1. Download the “autoplay repair wizard” from the Microsoft website.

2. Run the program.

To turn on Autorun – Windows Vista:

1. Click the

Start

button on your computer, then click

Control Panel

.

2. In the window that appears, click

Autoplay

.

3. Scroll to the bottom of the

Autoplay

window and select

Restore all defaults

.

4. Click

Save

.

As an alternative, you can temporarily bypass autorun. If you use this method, you will
have to follow this procedure every time you use the

Clickfree

iPod Transformer.

To temporarily bypass Autorun – Windows XP/Vista:

With your iPod and iPod Transformer connected to your computer:

1. Click the

Start

button on your computer, then click

My Computer

(WindowsXP/2000)

or

Computer

(Vista).

2. In the window that appears, find

Clickfree_System.

3. Right-click and select

Explore

.

4. Open the

Mentor

folder.

5. Double-click

USBMentor.exe

, and follow the on-screen instructions.

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