Dodge 2012 Journey - Owner Manual User Manual

Page 569

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IF YOU NEED CONSUMER ASSISTANCE

CONTENTS

Ⅵ Suggestions For Obtaining Service For Your

Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569

▫ Prepare For The Appointment . . . . . . . . . . . 569
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 569
▫ Be Reasonable With Requests . . . . . . . . . . . . 569

Ⅵ If You Need Assistance . . . . . . . . . . . . . . . . . 569

▫ Chrysler Group LLC Customer Center . . . . . 570
▫ Chrysler Canada Inc. Customer Center . . . . . 570
▫ In Mexico Contact . . . . . . . . . . . . . . . . . . . . 570

▫ Customer Assistance For The Hearing Or

Speech Impaired (TDD/TTY) . . . . . . . . . . . . 571

▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 571

Ⅵ Warranty Information . . . . . . . . . . . . . . . . . . 572
Ⅵ MOPAR௡ Parts . . . . . . . . . . . . . . . . . . . . . . . 572
Ⅵ Reporting Safety Defects . . . . . . . . . . . . . . . . 572

▫ In The 50 United States And Washington,

D.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572

▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 573

Ⅵ Publication Order Forms . . . . . . . . . . . . . . . . 573

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