Canon 4.1 User Manual

Page 62

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62

Problem:

Scan button cannot be selected

➤

Solution 1: A scan cannot be performed if the scan area is set too small (less

than 64 x 64 pixels). Increase the size of the scan area

➤

Solution 2: A scan cannot be performed unless a scan area is specified. Specify a

scan area

➤

Solution 3: A scan cannot be performed if the required memory is larger than

the free memory. Change the resolution

(➜ p. 19)

or scan area

(➜ p. 30)

until the required memory is lower

Problem:

The “Insufficient Memory” error message appears when
scanning

➤

Solution 1: Select the smallest possible area and rescan

➤

Solution 2: Lower the resolution and magnification settings for the output

device to the lowest possible values

(➜ p. 19)

➤

Solution 3: Rescan after closing all the application programs other than the one

used to start Plug-in Module CS-U

➤

Solution 4: Rescan after you have restarted the application program used to

start Plug-in Module CS-U

➤

Solution 5: Quit the application program used to start Plug-in Module CS-U and

increase the memory allocated to it. Click the application program
icon once. Then open the [File] menu, choose [Get Info], and choose
[Memory] from the submenu. Increase the memory in the Preferred
Size box to at least 16,000 K.

➤

Solution 6: Increase the amount of RAM as required

Problem:

The [Image] menu [ColorSync] option cannot be used in
Plug-in Module CS-U

➤

Solution:

ColorSync is not recognized after Mac OS upgraded to Version 9
after Plug-in Module CS-U was installed onto Mac OS 8.6. Reinstall
Plug-in Module CS-U

(➜ p. 6)

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