Diagnostic lights – Dell Dimension 1100/B110 User Manual

Page 16

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background image

Yellow LED

Green LEG

on

on

off

off

off

Diagnostic Lights

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in

the Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel. The lights

can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, all four lights display

solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.

Light Pattern

Problem Description Suggested Resolution
The computer is in a

normal off condition or

a possible pre-BIOS

failure has occurred.

Plug the computer into a working electrical outlet and press the power button.

Memory modules are

detected, but a

memory failure has

occurred.

If you have one memory module installed,

reinstall the memory module

and restart the computer.

If you have two or more memory modules installed, remove the

modules,

reinstall one memory module

, and then restart the computer.

If the computer starts normally, reinstall an additional module. Continue

until you have identified a faulty module or reinstalled all modules

without error.

If available,

install properly working memory

of the same type into your

computer.

If the problem persists, see "Contacting Dell" in your Owner's Manual for

instructions on obtaining technical assistance.

A possible graphics

card failure has

occurred.

If the computer has a graphics card, remove the card, reinstall it, and

then restart the computer.

If the problem still exists, install a graphics card that you know works

and restart the computer.

If the problem persists or the computer has integrated graphics, see

"Contacting Dell" in your Owner's Manual for instructions on obtaining

technical assistance.

A possible floppy or

hard drive failure has

occurred.

Reseat all power and data cables and restart the computer.

A possible USB failure

has occurred.

Reinstall all USB devices, check cable connections, and then restart the

computer.

Memory modules are

detected, but a

memory configuration

or compatibility error

exists.

Ensure that no special memory module/memory connector placement

requirements exist (see Specifications).

Verify that the memory modules that you are installing are compatible

with your computer (see Specifications).

If the problem persists, see "Contacting Dell" in your Owner's Manual for

instructions on obtaining technical assistance.

A possible expansion

card failure has

1. Determine if a conflict exists by removing a card (not a graphics card)

and restarting the computer.

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