Dell Latitude D505 User Manual

Page 13

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System Information Guide

11

• Service Tag and Express Service

Code

• Microsoft Windows License Label

S e r v i c e Ta g a n d M i c r o s o f t W i n d o w s L i c e n s e

These labels are located on your computer.

•Use the Service Tag to identify
your computer when you use
support.dell.com or contact
technical support.
•Enter the Express Service Code
to direct your call when

contacting technical support. The Express Service Code is not
available in all countries.

• Use the number on the Microsoft Windows License Label if you

reinstall your operating system.

• Latest drivers for my computer
• Answers to technical service and

support questions

• Online discussions with other users

and technical support

• Documentation for my computer

D e l l S u p p o r t W e b s i t e — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from

technicians, and online courses

• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as

memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications,

and white papers

• Service call status and support

history

• Top technical issues for my

computer

• Frequently asked questions
• File downloads
• Details on my computer

configuration

• Service contract for my computer

D e l l P r e m i e r S u p p o r t W e b s i t e —
premiersupport.dell.com

The Dell Premier Support website is customized for corporate,
government, and education customers. This website may not be
available in all regions.

• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as

a modem)

W i n d o w s H e l p a n d S u p p o r t C e n t e r

1

Click the Start button and click Help and Support.

2

Type a word or phrase that describes your problem and click the
arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

What are you looking for?

Find It Here

P1166ebk1.book Page 11 Monday, November 3, 2003 2:40 PM

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