Lockups and software problems – Dell Latitude D410 User Manual
Page 20
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Quick Reference Guide
www
.dell.com | support.dell.com
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 1 2 / 8 / 0 4 – F O R P R O O F O N LY
To download the utility from the Dell Support website, go to the Downloads section of the website
and select your computer model from the pull-down menu. Select the Download Category
"System and Configuration Utilities," select your operating system and language, and then follow
the posted instructions.
NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy
drives, Intel
®
Pentium
®
M processors, optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically detects your computer and operating
system and installs the updates appropriate for your configuration.
NOTE:
NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port,
and D/View devices.
Lockups and Software Problems
CAUTION:
Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
A program stops responding
E
NSURE
THAT
THE
A C
ADAPTER
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
E
ND
THE
PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications.
3
Click the program that is no longer responding.
4
Click End Task.