Error codes, Troubleshooting faqs, 10 error codes – Crown Audio IQ-USM 810 User Manual

Page 29: 11 troubleshooting faqs

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©2000 Crown International, Inc.

Maintenance 4-9

130447-1 Rev. A

IQ-USM 810 Service Manual

4.10 Error Codes

Figure 4.2 IQ-USM 810 Error Codes

E01

UART failed system controller power-on self test

E02

RAM failed system controller power-on self test

E03

Application code in flash failed crc test

E04

Flash verify error

E05

Unrecoverable firmware error

E10

Sharc 0 interface hardware error (timeout, etc.)

E11

Sharc 1 interface hardware error (timeout, etc.)

E12

Sharc 2 interface hardware error (timeout, etc.)

E13

Sharc 3 interface hardware error (timeout, etc.)

E14

Sharc 0 failed SRAM test

E15

Sharc 1 failed SRAM test

E16

Sharc 2 failed SRAM test

E17

Sharc 3 failed SRAM test

E18

Sharc 0 failed SDRAM test

E19

Sharc 1 failed SDRAM test

E20

Sharc 2 failed SDRAM test

E21

Sharc 3 failed SDRAM test

E22

Sharc 0 software watchdog timeout

E23

Sharc 1 software watchdog timeout

E24

Sharc 2 software watchdog timeout

E25

Sharc 3 software watchdog timeout

Figure 4.2 shows error codes for the IQ-USM 810.

4.11 Troubleshooting FAQs

The following FAQs are provided to answer a few ques-
tions that may arise in the course of servicing the IQ-
USM 810.
Q. What does the display indicate during power up?
A. When the IQ-USM 810 initially powers up, it
displays the following:
dSP…810…SH0…SH1…SH2…SH3…Pxx.
This is the boot sequence for the internal processors.
Initially, the System Controller processor boots, then it
sequentially boots the four DSP processors (SH0-3).
After the System Controller processor successfully boots
all four DSP processors, audio processing is allowed to
begin.

Q. When I power up the IQ-USM 810, it continues to boot.

What's up?
A. If the System Controller processor encounters an error

during the boot process, it terminates the process at
that point, displays an error code on the front panel,
then reboots. See Section 4.10 for a list of error codes.

Q. What is the most common error?
A. Hopefully, no error is common. When “E22” is dis-
played as the error code, it is most likely due to a loss of
digital audio clocking from the Input board. The short
26-pin ribbon cable carries digital audio and clocking
from the Input board to the SHARC board. Check for
creation of Master Clock (12.288 MHz), Serial Clock
(3.032 MHz), and Frame Clock (48 kHz) by the Input
board.
Q. How do I reboot the IQ-USM 810?
A. There are a couple of different ways to reboot the IQ-
USM 810. The most straightforward way is to remove
the AC power cord from the IEC320 connector on the
rear panel, then replace the cord. The loss of AC power

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