5 parts, 1 general information, 2 ordering and receiving parts – Crown Audio IQ-USM 810 User Manual

Page 31: Crown customer service

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©2000 Crown International, Inc.

Parts 5-1

130447-1 Rev. A

IQ-USM 810 Service Manual

5.1 General Information

This chapter includes both a mechanical and electrical
parts list for this product. All serviceable parts and as-
semblies will have a Crown Part Number (CPN) listed
in this chapter. The parts listed are current as of the
date printed. Crown reserves the right to modify and
improve its products for the benefit of its customers.

PART PRICES AND AVAILABILITY ARE SUBJECT
TO CHANGE WITHOUT NOTICE.

5.2 Ordering and Receiving Parts

When ordering parts, be sure to give the product model,
and include a description and part number from the
parts listing. Price quotes are available on request.

5.2.1 Terms

Normal terms are prepaid. Net-30 Days applies to only
those having pre-established accounts with Crown. The
Crown Parts Department does accept Visa or Master
Card. If prepaying, the order must be packed and
weighed before a total bill can be established, after
which an amount due will be issued and shipment made
upon receipt of payment. New parts returned for credit
are subject to a restocking fee, and authorization from
the Crown Parts Department must be obtained before
returning parts for credit.

5.2.2 Shipment

Shipment will normally be made via UPS, or best other
method unless you specify otherwise. Shipments are
made to and from Elkhart, Indiana USA, only. Estab-
lished accounts with Crown will receive shipment freight
prepaid and will be billed. All others will receive ship-
ment on a C.O.D. or prepayment (check or credit card)
basis.

5 Parts

Crown Customer Service

Technical Support Group

Factory Service

Parts Department

Mailing Address: P.O. Box 1000, Elkhart IN 46515

Shipping Address: Plant 2 S. W.

1718 W. Mishawaka Rd., Elkhart IN 46517

Phone: (219) 294-8200

Toll Free: (800) 342-6939

Fax: (219) 294-8301

http://www.crownaudio.com

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