Dell Precision M2300 (Late 2007) - Manual (Page 20)

20
Quick Reference Guide
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R UN THE P ROGRAM C OMPATIBILITY W IZARD — The Program Compatibility
Wizard configures a program so that it runs in an environment similar to non-
Windows operating system environments.
Windows XP
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard
→ Next.
2 Follow the instructions on the screen.
Windows Vista
1 Click Start→ Control Panel→ Control Panel Home→ Programs and click
Use an older program with this version of windows.
2 Follow the instructions on the screen.
A solid blue screen appears
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off. Then restart your
computer.
Other software problems
C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed
on your computer.
• Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B ACK UP YOUR FILES IMMEDIATELY .
U SE A VIRUS - SCANNING PROGRAM TO CHECK THE HARD DRIVE , FLOPPY DISKS , OR
C D S .