Cisco 2940 User Manual

Page 51

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3-3

Catalyst 2940 Switch Hardware Installation Guide

OL-6157-01

Chapter 3 Troubleshooting

Diagnosing Common Problems

No connectivity to SFP
module.

•

The SFP module was
installed after the switch
was powered on.

Note

By default, the
100BASE-FX port is
enabled and the SFP
module slot is disabled if
an SFP module is not
already installed when
the switch is powered on.

•

Remove and reinstall the
SFP module, and reboot the
switch.

Note

See the

“Connecting to

an SFP Module” section
on page 2-12

and the

Cisco Small
Form-Factor Pluggable
Modules
Installation
Notes
(order number
DOC-7815160=) for
procedures on removing
an SFP module.

•

A 100BASE-FX device is
connected to the switch.

•

Remove the connection to
the 100BASE-FX device,
reinstall the SFP module,
and reboot the switch.

Switch placed in
error-disabled state after SFP
module is inserted.

Bad or non-Cisco-approved SFP
module.

Remove SFP module from the
switch, and replace it with a
Cisco-approved module. Use the
errdisable recovery cause
gbic-invalid
global
configuration command to verify
port status, and enter a time
interval to recover from the
error-disable state.

See the command reference for
information about the errdisable
recovery
command.

Table 3-1

Common Connectivity Problems and Their Solutions (continued)

Symptom

Possible Cause

Resolution

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