Invoking epsa – Dell Inspiron 17 (7737, Mid 2013) User Manual

Page 88

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Diagnostics

Invoking ePSA

To invoke ePSA:

1. Restart the computer.

2. Press <F12> at the Dell logo to access the Boot Menu.

NOTE: If you wait too long and the operating system logo appears,
continue to wait until you see the Windows desktop, then restart
your computer and try again.

3. Select Diagnostics and press <Enter>.

4. Follow the instructions on the screen to complete the test and note any

error messages that appear.

If a component fails the test, the test stops, the computer beeps, and an
error code is displayed. Note the error code(s) and search for solutions at
dell.com/support or contact Dell.
Follow the instructions on the screen to continue to the next test, retest the
component that failed, or stop the test and restart the computer.
If the PSA completes successfully, the following message appears on
your screen:

“ No problems have been found with this system

so far. Do you want to run the remaining memory tests?

This will take about 30 minutes or more. Do you want

to continue? (Recommended).” Press <y> to continue if you are

experiencing memory issue, otherwise press <n> to finish the test.
If the ePSA completes with errors, the following message appears on
your screen:

“Testing completed. One or more errors were

detected.”
The Event Log tab in the Status window displays the errors that occurred
during the ePSA tests.

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This manual is related to the following products:

Inspiron 15 (3531, Mid 2014), Inspiron 14 (3421, Early 2013), Inspiron 14 (5439, Late 2013), XPS One 2710 (Mid 2012), Inspiron 15R SE (7520, Mid 2010), Inspiron 17 (3737, Mid 2013), XPS 8700 (Mid 2013), Inspiron 15 (7537, Mid 2013), Inspiron One 2020 (Early 2012), Inspiron 17 (5748, Mid 2013), XPS 14Z (L412Z, Late 2011), XPS 13 (L321X, Early 2012), Inspiron 14R (5420, Mid 2012), Inspiron 23 (5348, Early 2014), Inspiron M421R (Late 2012), XPS 12 (9Q23, Late 2012), XPS 17 (L702X, Early 2011), Inspiron 17R (5720, Mid 2012), Inspiron Small Desktop (3646, Mid 2014), XPS 13 (L322X, Early 2013), Inspiron 23 (2350, Mid 2013), Inspiron M531R (5535, Mid 2013), Inspiron 13 (7347, Mid 2014), Inspiron 14 (7437, Late 2013), Inspiron 660 (Early 2012), Inspiron 14 (3420, Mid 2012), XPS 8500 (Early 2012), Inspiron 14z (N411z, Late 2011), Inspiron 14R (5421, Early 2013), Inspiron One 2320 (Mid 2011), Inspiron 17R (Early 2013), Inspiron 15 (3520, Mid 2012), Inspiron 15 (3521, Late 2012), Inspiron 14z (5423, Mid 2012), Inspiron 14R SE (7420, Mid 2012), XPS One 2720 (Mid 2013), Inspiron 13z (N311z, Mid 2011), XPS 15 (L521X, Mid 2012), Inspiron 20 (3045, Early 2014), Inspiron 660s (Early 2012), Inspiron 15R (5520, Mid 2012), Inspiron 13z (5323, Mid 2012), Inspiron 14 (5447, Early 2014), Inspiron 11 (3138, Late 2013), Inspiron 17R SE (7720, Mid 2012), XPS 14 (L421X, Mid 2012), Inspiron M521R (5525, Mid 2012), Inspiron 15z (5523, Late 2012), Inspiron 14R (5437, Mid 2013), Inspiron 14 (3437, Mid 2013), XPS 15 (9530, Late 2013), Inspiron 17 (3721, Early 2013), Inspiron 11 (3137, Mid 2013), Inspiron 15 (3537, Mid 2013), Inspiron 14 (3442, Early 2014)

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