System messages – Dell Inspiron 535s (Early 2009) User Manual

Page 34

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32

Using Support Tools

System Messages

If your computer has an issue or error, it may

display a System Message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Service Manual on the

Dell Support website at support.dell.com

or see “Contacting Dell” on page 48 for

assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error (see “Contacting Dell” on page 48

for assistance).

CMOS checksum error — Possible motherboard

failure or RTC battery low. Coin-cell battery

needs replacement. See the Service Manual on

the Dell Support website at support.dell.com or

see “Contacting Dell” on page 48 for assistance.
CPU fan failure — CPU fan has failed. CPU fan

needs replacement. See the Service Manual on

the Dell Support website at support.dell.com.
Hard-disk drive failure — Possible hard disk

drive failure during HDD POST (see “Contacting

Dell” on page 48 for assistance).
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test (see

“Contacting Dell” on page 48 for assistance).
Keyboard failure — Replace keyboard or check

the cable for loose connection.
No boot device available — No bootable

partition on hard disk drive, the hard disk drive

cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure

that the cables are connected and that the

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