Dell Inspiron One 2310 (Late 2010) User Manual

Page 61

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59

Using Support Tools

3. When the boot device list appears, highlight

CD/DVD/CD-RW and press <Enter>.

4. Select the Boot from CD-ROM option from

the menu that appears and press <Enter>.

5. Type

1 to start the CD menu and press

<Enter> to proceed.

6. Select Run the 32 Bit Dell Diagnostics from

the numbered list. If multiple versions are

listed, select the version appropriate for

your computer.

7. Select the test you want to run.
8. If a problem is encountered during a test,

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 75) for assistance.

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

9. When the tests are complete, close the test

screen to return to the Choose An Option

window.

10. To exit the Dell Diagnostics and restart the

computer, click Exit.

11. Remove the

Drivers and Utilities disc.

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