Dell XPS 625 (Early 2009) - Manual (Page 28)

26
Solving Problems
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding — End the
program:
Press <Ctrl><Shift><Esc> simultaneously. 1.
Click 2. Applications.
Click the program that is no longer 3.
responding
Click
4. End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on CD.
If the computer stops responding —
CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.
Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press and hold the power
button for at least 8 to 10 seconds until the
computer turns off. Then restart your computer.
If a program is designed for an earlier
Microsoft
® Windows ® operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista ® operating system
environments.
Click 1. Start → Control Panel→
Programs → Use an older program with this
version of Windows.
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.