Printer problems, Scanner problems – Dell Latitude D810 User Manual

Page 84

Advertising
background image

 

If a computer is connected to the Dell D/Dock or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is
connected to the computer.

AC Power Loss While the Computer Is Docked

 

If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode.

Printer Problems

 

Fill out the

Diagnostics Checklist

as you complete these checks.

 

Scanner Problems

 

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

If you need technical assistance for your printer, contact the printer's manufacturer.

 

Check the printer documentation  —

 See the printer documentation for setup and troubleshooting information.

 

Ensure that the printer is turned on

 

Check the printer cable connections  —

 

l

See the printer documentation for cable connection information.

l

Ensure that the printer cables are securely connected to the printer and the computer.

 

Test the electrical outlet  —

 Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

Verify that the printer is recognized by Windows  —

Windows XP

1.

 

Click the Start button, point to Settings, click Control Panel, and then click Printers and Other Hardware.

2.

 

Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3.

 

Click Properties and click the Ports tab. For a USB printer, ensure that the Print to the following port(s): setting is USB. If your

computer is docked and the docking station has a parallel printer attached, ensure that the Print to the following port(s): setting is
LPT1 (Printer Port).

Windows 2000

1.

 

Click the Start button, point to Settings, and then click Printers.

If the printer is listed, right-click the printer icon.

2.

 

Click Properties and click the Ports tab.

If your computer is docked and the docking station has a parallel printer attached, ensure that the Print to the following port(s):
setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

 

Reinstall the printer driver  —

 See the printer documentation for instructions.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

If you need technical assistance for your scanner, contact the scanner's manufacturer.

 

Advertising