Dell Vostro A100 (Early 2009) - Manual (Page 47)

Troubleshooting
47
• Run the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
I F Y O U EX P ER I E NC E O TH E R ME MO R Y
P R O B L E MS —
• Reseat the memory modules (see your
Service Manual
at support.dell.com) to
ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory
installation guidelines (see your Service
Manual
at support.dell.com).
• Ensure that the memory you are using is
supported by your computer. For more
information about the type of memory
supported by your computer, see "Memory"
on page 20.
• Run the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
Lockups and Software Problems
CAUTION: Before you begin any of the
procedures in this section, follow the safety
information that shipped with your
computer.
The computer does not start up
E NS U R E TH A T TH E P O W ER C A B L E I S
F I R ML Y C O N NE CT ED TO T H E C O M P U TE R
A ND TO T H E E L E CT R I C A L O U T L ET .
The computer stops responding
NOTICE: You may lose data if you are unable
to perform an operating system shutdown.
T U R N TH E C O MP U T ER O F F — If you are
unable to get a response by pressing a key on your
keyboard or moving your mouse, press and hold the
power button for at least 8 to 10 seconds (until the
computer turns off), and then restart your computer.
book.book Page 47 Thursday, June 26, 2008 12:10 PM