Dell Latitude 100L - Manual (Page 66)

66 Solving Problems
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FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
D E L L C O N F ID E N T IA L – P R E L IM I N A RY 3 / 1 8/ 0 4 – FO R PR O O F O N LY
If you have problems with a hard drive
PC Card Problems
General Program Problems
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
A program crashes
A L L O W T H E C O M PU T ER T O CO OL BEF O RE T U RN I N G I T O N — A hot hard drive may prevent the
operating system from starting. Try allowing the computer to return to room temperature before
turning it on.
C H E C K T H E D R I V E F O R E R R O RS —
1 In Windows XP, click the Start button and click My Computer. In Windows 2000, double-click My
Computer.
2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.
C H E C K T H E PC C A R D — Ensure that the PC Card is properly inserted into the connector.
E N SU RE T H A T T H E C A R D I S R E CO G N I Z E D B Y W I N D O W S — Double-click the Safely Remove
Hardware (Unplug or Eject Hardware in Windows 2000) icon in the Windows taskbar. Ensure that the
card is listed.
I F Y O U H A VE P R O B L E M S W I T H A D E L L - PR OV IDE D PC C ARD — Contact Dell (see page 106).
I F Y O U H A VE P R O B L E M S W I T H A PC C A R D N O T PR OV IDE D B Y D E L L — Contact the PC Card
manufacturer.
S E E T H E SOF T WAR E D O C U M E N T A T I O N — Many software manufacturers maintain websites with
information that may help you solve the problem. Ensure that you properly installed and configured the
program. Reinstall the program if necessary.