Dell Studio XPS 435T / 9000 (Early 2009) User Manual

Page 40

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38

Using Support Tools

If you are experiencing memory issues

c.

press <y>, else press <n>.

The following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

d.

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive and to go to the Choose An Option

window.

Select the test you want to run.

4.

If a problem is encountered during a test, a

5.

message appears with an error code and a

description of the problem. Write down the

error code and problem description and see

“Contacting Dell” on page 53.

NOTE: The Service Tag for your computer

is located at the top of each test screen.

If you contact Dell, technical support will

ask for your Service Tag.

When the tests are complete, close the test

6.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the

1.

Drivers and Utilities disc.

Shut down and restart the computer.

2.

When the DELL logo appears, press <F12>

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your computer

and try again.

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