Faq’s – Dell Cable - Easy Transfer for Windows 8 User Manual

Page 13

Advertising
background image

FAQ:
1. Can I transfer programs like Microsoft Word or Excel?

a. No. This cable can only transfer files or folders. It will not transfer programs that

have been installed on either computer.

2. How do I transfer my Internet Explorer favorites to the new computer?

a. Select the

Folder Sync

option and select the

IE My Favorites Sync

.

3. How do I transfer Firefox or Google Chrome favorites (not IE) to the other computer?

a. You would need to export the favorites.

b. Transfer that file to the new computer.

c. Select

Import Favorites

and then select the file that you transferred to the new

computer.

4. Does Outlook have to be installed on both computers to do Outlook Sync?

a. Yes. Outlook will need to be installed on both the new and old computer in order to

perform Outlook Sync.

5. What versions of Office Outlook does Outlook Sync support?

• Office 2003 Service Pack 3

• Office 2007 Service Pack 1

• Office 2010

• Office 2013

6. Does it matter which USB connector of the cable is connected to each of the PC’s?

a. No. The cable is designed to communicate bi-directionally.

7. How do I run the software if the Auto-Run window does not appear when plugging in

the cable?

a. Click

Start > Computer

(

My Computer

in XP) and double click on the CD

drive (i.e. E:) Transfer cable.

8. I do not see all of my files on the

Browse Files

window.

a. Make sure the proper destination is identified in the file path to the right of the “eye”

icon in the Browse Files window.

FAQ’s

Advertising