Table 4. "troubleshooting and getting help – Dell PowerVault DP600 User Manual

Page 3

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PowerVault Data Protection Solution Software Documents

Manage and monitor my PowerVault

system and storage

For information on monitoring the system for hardware and software faults and managing

storage, see the Dell OpenManage Server Administrator User's Guide.

Manage my system using Microsoft

System Center Operations Center

(SCOM) 2007

For information about centrally monitoring DPM 2007 using SCOM, see the System Center

Data Protection Manager 2007 Management Pack Guide for System Center Operations

Manager 2007.
For information about centrally monitoring your PowerVault system with SCOM, refer to the

Dell Management Pack for Microsoft System Center Operations Manager User's Guide.

Manage my system using Microsoft

Operations Manager (MOM) 2005

For information about centrally monitoring DPM 2007 using MOM, see the System Center

Data Protection Manager 2007 Management Pack Guide for Microsoft Operations

Manager 2005.
For information about centrally monitoring your PowerVault system with MOM, refer to the

Dell Management Pack for Microsoft Operations Manager User's Guide.

Table 4. Troubleshooting and Getting Help

What do you want to do?

Documents and resources available

I have a common question about

DPM 2007

For answers to frequently asked questions about DPM 2007, refer to the System Center

Data Protection Manager 2007 FAQ.

Learn about the terms used in DPM 2007 For DPM terms and definitions, see the Glossary in Data Protection Manager Help.

Also refer to the System Center Data Protection Manager 2007 Glossary.

I am having trouble with the PowerVault

Data Protection solution

For DPM 2007 troubleshooting guidance, see the System Center Data Protection

Manager 2007 Troubleshooting Guide.
To troubleshoot hardware issues, refer to the system or device Owner's Manual.

Learn more about DPM 2007 error codes

For a list of error codes and recommended actions in DPM 2007, see the DPM 2007

Error Code Catalog.

Recover the PowerVault Data Protection

Solution from software or hardware faults

To repair or reinstall the operating system or DPM 2007, see the Dell PowerVault Data

Protection Solution System Recovery Guide.

Contact Dell for support

Log on to support.dell.com or contact your Dell support representative.

Table 5. PowerVault Data Protection Solution Software Documents

Document

Description

Location

Dell PowerVault Data Protection Solution Quick

Start Guide

Contains information to help you get started with

configuring your system on your network

support.dell.com

Dell PowerVault Data Protection Solution Setup

Diagram

Helps familiarize you with your system at a glance support.dell.com (also

shipped with your system)

Dell PowerVault Data Protection Solution Quick

Reference Guide

Helps you find the right document based on your

topic of interest

support.dell.com

Dell PowerVault Data Protection Solution Storage

Expansion Guide

Guides you though expanding your disk storage

and adding tape libraries to your system

support.dell.com

Dell PowerVault Data Protection Solution System

Recovery Guide

Provides directions to help you recover from

hardware or software faults

support.dell.com

Dell PowerVault Data Protection Solution Support

Matrix

Lists the Dell-supported hardware and software

compatible with your system

support.dell.com

Table 3. Operating the PowerVault Data Protection Solution

(continued)

What do you want to do?

Where to go:

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