Software diagnostic tools, Pre-boot system assessment (psa) – Dell Alienware Area 51 (Late 2009) User Manual

Page 48

Advertising
background image

048

048

/

CHAPTER 6: TROUBLESHOOTING

If the Pre-boot System Assessment completes successfully, the following

message will appear on your screen

.

“Do you want to run the remaining memory tests? This will

take about 30 minutes or more. Do you want to continue?

(Recommended).”

Press <y> to continue if you are experiencing memory issue, otherwise

5.

press <n> to finish PSA testing. The following message will appear on the

screen.

“Pre-boot System Assessment complete.” No Diagnostic Utility

Partition identified. Select OK to reboot your computer.”

Press <o> to reboot your computer.

6.

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests

for the system board, keyboard, display, memory, hard drive, and so on.

To invoke PSA:

Restart the computer.

1.

Press <F12> to access the

2.

Boot Menu.

Select

3.

Diagnostics and press <Enter>.

During the assessment, answer any questions that appear on the screen.

4.

If a component fails the test, the computer stops and beeps. To stop the

assessment and restart the computer, press <n>; to continue to the

next test, press <

y>; to retest the component that failed, press <r>.

If you receive error code(s) during the Pre-boot System Assessment,

write down the error code(s) and contact Alienware (for details, see

“CONTACTING ALIENWARE“ on page 70).

Advertising