System messages – Dell Inspiron 14 (1440, Mid 2009) User Manual

Page 40

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Using Support Tools

System Messages

If your computer has an issue or error, it may

display a System Message that will help you

identify the cause and action needed to resolve

the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Service Manual on the

Dell Support website at support.dell.com

or see “Contacting Dell” on page 53 for

assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. See “Contacting Dell” on page 53

for assistance.

CMOS checksum error — Possible motherboard

failure or RTC battery low. Replace the battery.

See the Service Manual on the Dell Support

website at support.dell.com or see “Contacting

Dell” on page 53 for assistance.
Hard-disk (HDD) drive failure — Possible

hard disk drive failure during HDD POST. See

“Contacting Dell” on page 53 for assistance.
Hard-disk (HDD) drive read failure — Possible

hard disk drive failure during HDD boot test. See

“Contacting Dell” on page 53 for assistance.
Keyboard failure — Keyboard failure or loose

cable.
No boot device available — No bootable

partition on hard disk drive, the hard disk drive

connector is loose, or no bootable device exists.

If the hard drive is your boot device, ensure

that the connector is connected and that the

drive is installed properly and partitioned as

a boot device.

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