Dell Vostro 3800 Slim Tower (Late 2013) - Manual (Page 25)

Error Messages Description
GENERAL FAILURE The operating system is unable to carry out the
command. The message is usually followed by
specific information. For example, Printer out of
paper. Take the appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut
down the computer, remove the hard drive, and
boot the computer from an optical drive. Then,
shut down the computer, reinstall the hard drive,
and restart the computer. Run the Hard Disk Drive
tests in the Dell Diagnostics.
HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands
from the computer. Shut down the computer,
remove the hard drive, and boot the computer
from an optical drive. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell
Diagnostics.
HARD-DISK DRIVE FAILURE The hard drive does not respond to commands
from the computer. Shut down the computer,
remove the hard drive, and boot the computer
from an optical drive. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell
Diagnostics.
HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the
computer, remove the hard drive, and boot the
computer from an optical. Then, shut down the
computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell
Diagnostics.
INSERT BOOTABLE MEDIA The operating system is trying to boot to non-
bootable media, such as a floppy disk or optical
drive. Insert bootable media.
INVALID CONFIGURATION INFORMATION-PLEASE
RUN SYSTEM SETUP PROGRAM The system configuration information does not
match the hardware configuration. The message is
most likely to occur after a memory module is
installed. Correct the appropriate options in the
system setup program.
KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable
connection. Run the Keyboard Controller test in
the Dell Diagnostics.
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