Lockups and software problems – Dell Studio XPS 435 MT (Late 2008) User Manual

Page 33

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31

Solving Problems

Lockups and Software
Problems

If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding — End the
program:

Press <Ctrl><Shift><Esc> simultaneously.

1.

Click

2. Applications.

Click the program that is no longer

3.

responding

Click

4. End

Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes installation
instructions in its documentation or on CD.

If the computer stops responding or a solid blue
screen appears

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press and hold the power button for at least
8 to 10 seconds until the computer turns off.
Then restart your computer.

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