Dell Inspiron 620 (Mid 2011) - Manual (Page 32)

30
Solving Problems
Power Problems
If the power light is off — The computer is in
hibernate mode, turned off, or is not receiving
power.
• Press the power button. The computer
resumes normal operation if it is off or in
hibernate mode.
• Reseat the power cable into the power
connector on the computer and the
electrical outlet.
• If the computer is plugged into a power
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on.
• Temporarily bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
• Ensure that the electrical outlet is working
by testing it with another device, such as
a lamp.
• Ensure that the power supply light on the
back of the computer is on. If the light is
off there may be a possible problem with
the power supply or the power cable.
• If the problem persists, contact Dell (see
“Contacting Dell” on page 57).
If the power light is solid white and the
computer is not responding — The display
may not be connected or powered on.
• Ensure that the display is properly connected
and then turn it off, then back on.
• If the problem persists, contact Dell (see
“Contacting Dell” on page 57).
If the power light is solid amber —
The computer is in sleep/standby mode or
there might be a problem with the system
board or the power supply.
• Press a key on the keyboard, move the
connected mouse, or press the power
button to resume normal operation.
• If the problem persists, contact Dell (see
“Contacting Dell” on page 57).