Dell Dimension 4300 - Manual (Page 29)

Mouse Problems
Keyboard Problems
Drive Problems
If you cannot save a file to a floppy disk
If you connected the mouse before turning on the computer, reconnect the mouse cable
1. Press <Ctrl><Esc> to display the Start menu.
2. In Windows XP, type the letter u, and then type the letter u again. In Windows Me and Windows 2000, use the keyboard arrow keys
to highlight Shut Down, and then press <Enter>.
3. After the computer turns off, reconnect the mouse cable as shown on the START HERE sheet for your computer.
4. Start the computer.
If you connected the mouse after turning on the computer, remove the power cable, and then reconnect the mouse cable— If the mouse
is connected after the power is turned on, the mouse will appear to be nonfunctional. To make the mouse function properly:
1. While your computer is on, remove the power cable from the back of the computer.
2. Connect the mouse to the computer.
3. Reconnect the power cable.
4. Turn on your computer.
Pressing the power button does not clear the computer's settings and does not restore mouse functionality.
Check the mouse settings
Windows XP
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
Windows Me and Windows 2000
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click the Mouse icon.
3. Try adjusting the settings.
Check for interrupt request conflicts— See " Resolving Software and Hardware Incompatibilities ."
Reconnect the keyboard cable— Shut down the computer , reconnect the keyboard cable as shown on the START HERE sheet for your
computer, and then restart the computer.
Check for interrupt request conflicts— See " Resolving Software and Hardware Incompatibilities ."
HINT: See " Accessing Help Files " for information on saving files to a floppy disk.
Ensure that Windows recognizes the drive— In Windows XP, click the Start button, and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
Test the drive with another floppy disk— Insert another floppy disk to eliminate the possibility that the original floppy disk is defective.
Cannot save files to a floppy disk— Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.