Video and display problems, If the display is blank – Dell Latitude D530 (Early 2008) User Manual

Page 120

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Troubleshooting

If the touch pad operates correctly, the mouse may be defective.

C

H E C K

T H E

SYS TE M

S E T U P

P RO G RA M

SE T T I N G S

Verify that the system setup

program lists the correct device for the pointing device option. (The computer

automatically recognizes a USB mouse without making any setting adjustments.) For

more information on using the system setup program, see "System Setup Program" on

page 123.
T

E S T

T H E

M O U SE

C O N T R O L L E R

To test the mouse controller (which affects

pointer movement) and the operation of the touch pad or mouse buttons, run the

Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell

Diagnostics" on page 103).
R

E I N S TA L L

T H E

T O U C H

P A D

D RI VE R

See "Reinstalling Drivers and Utilities" on

page 128.

Video and Display Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide.

The display is blank

NOTE:

For troubleshooting procedures, see the monitor’s documentation.

If the display is blank

NOTE:

If you are using a program that requires a higher resolution than your

computer supports, it is recommended that you attach an external monitor to your

computer.

C

H E C K

T H E

B A T T E R Y

If you are using a battery to power your computer, the

battery charge may be depleted. Connect the computer to an electrical outlet using

the AC adapter, and turn on the computer.
T

E S T

T H E

E L E C T R I CA L

O U T L E T

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.
C

H E C K

T H E

AC

A D A P T E R

Check the AC adapter cable connections. If the AC

adapter has a light, ensure that the light is on.
C

O N N E CT

TH E

CO M PU T E R

D I R E C T L Y

T O

A N

E L E CT R I C A L

O U T L E T

Bypass power

protection devices, power strips, and the extension cable to verify that the computer

turns on.
A

D J U S T

T H E

P O W E R

PR O P E RT I ES

Search for the keyword

standby in Windows

Help and Support (see "Windows Help and Support" on page 18).

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