System error messages – Dell Vostro 3900 Mini Tower (Late 2013) User Manual

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System Error Messages

System Message

Description

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help in
resolving this problem, please note this checkpoint
and contact Dell Technical Support

The computer failed to complete the boot routine
three consecutive times for the same error.

CMOS checksum error

Possible motherboard failure or Real-time clock
(RTC) battery low.

CPU fan failure

CPU fan has failed

System fan failure

System fan has failed

Hard-disk drive failure

Possible hard disk drive failure during POST

Keyboard failure

Keyboard failure or loose cable. If reseating the
cable does not solve the problem, replace the
keyboard.

No boot device available

No bootable partition on hard disk drive, the hard
disk drive cable is loose, or no bootable device
exists.
• If the hard drive is your boot device, ensure that

the cables are connected and that the drive is

installed properly and partitioned as a boot

device.

• Enter system setup and ensure that the boot

sequence information is correct.

No timer tick interrupt

A chip on the system board might be
malfunctioning or motherboard failure.

USB over current error

Disconnect the USB device. The USB device needs
more power for it to function properly. Use an
external power source to connect the USB device,
or if the device has two USB cables, connect both
of them.

CAUTION - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data regularly.
A parameter out of range may or may not indicate
a potential hard drive problem

S.M.A.R.T error, possible hard disk drive failure

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