Dell XPS 420 (Late 2007) User Manual

Page 78

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78

Troubleshooting

No memory modules are
detected.

• If two or more memory

modules are installed, remove
the modules (see "Removing
Memory" on page 108), then
reinstall one module (see
"Installing Memory" on
page 106) and restart the
computer. If the computer
starts normally, continue to
install additional memory
modules (one at a time) until
you have identified a faulty
module or reinstalled all
modules without error.

• If available, install working

memory of the same type into
your computer (see "Installing
Memory" on page 106).

• If the problem persists, contact

Dell (see "Contacting Dell" on
page 200).

Memory modules are
detected, but a memory
configuration or
compatibility error has
occurred.

• Ensure that no special

requirements for memory
module/connector placement
exist (see "Memory" on
page 104).

• Ensure that the memory you

are using is supported by your
computer (see "Memory" on
page 173).

• If the problem persists, contact

Dell (see "Contacting Dell" on
page 200).

Light Pattern

Problem Description

Suggested Resolution

book.book Page 78 Tuesday, November 27, 2007 10:29 AM

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