41 diagnostics, Diagnostics – Dell Latitude E6420 XFR (Early 2011) User Manual

Page 80

Advertising
background image

Dell

Latitude™ E6420 XFR Service Manual

Page 80

System Logs

Option

Description

BIOS Events

Allows you to view and clear the System Setup (BIOS) POST events.

DellDiag Events

Allows you to view and clear the DellDiag events.

Thermal Events

Allows you to view and clear the Thermal events.

Power Events

Allows you to view and clear the Power events.

41 Diagnostics


Diagnostic LED Codes The following table shows the possible LED codes that may display when your computer is
unable to complete a power on self test.
Appearance

Description

Next Step

Storage

LED

Power

LED

Wireless

LED

Blinking

Solid

Solid

The microcontroller is
handing control of the
system to the processor.
This code persists if no
processor is detected.

Replace the processor.



Solid

Blinking

Solid

Memory is detected but has
errors.

1. Re-seat the memory.
2. If two modules are installed, remove one and
test. Try the other module in the same slot and
test. Test the other slot with both modules.
3. Replace the memory.
4. Replace the system board.

Blinking

Blinking

Blinking

System Board Error

Replace the System Board.

Blinking

Blinking

Solid

Video Card Error

Replace the System Board.

Blinking

Blinking

Off

Keyboard Error

1. Re-seat the keyboard cable.
2. Replace the keyboard.

Blinking

Off

Blinking

USB Controller Error

Unplug any USB devices attached

Solid

Blinking

Blinking

No SODIMMs are installed

1. Install supported memory modules.
2. If memory is already present, re-seat the
module(s) one at a time in each slot.
3. Try known good memory from another
computer or replace the memory.
4. Replace the system board.

Blinking

Solid

Blinking

Display Panel Error

1. Re-seat the display cable.
2. Replace the display panel.
3. Replace the video card/system board.

Off

Blinking

Blinking

Modem Error

1. Re-seat the modem.
2. Replace the modem.
3. Replace the system board.

Advertising