System messages – Dell Inspiron 13 (N3010, Mid 2010) User Manual

Page 51

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49

Using Support Tools

System Messages

If your computer has an issue or error, it may display

a System Message that will help you identify the

cause and action needed to resolve the issue.

NOTE: If the message that is displayed is

not listed in the following examples, see

the documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Dell Technology Guide

on your hard drive or at
support.dell.com/manuals or see

“Contacting Dell” on page 70 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 70).

CMOS checksum error — Possible system

board failure or RTC battery low. Replace the

battery (see the Service Manual at
support.dell.com/manuals) or Contact Dell (see

“Contacting Dell” on page 70).
Hard-disk drive failure — Possible hard

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 70).
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual at support.dell.com/manuals.
No boot device available — No bootable

partition on hard drive, the hard drive cable is

loose, or no bootable device exists.

If the hard drive is your boot device, ensure

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.

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