Power problems – Dell Inspiron 15 (1564, Early 2010) User Manual

Page 45

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43

Solving Problems

Power Problems

If the power or battery indicator light is off

The computer is either turned off, in standby or

hibernate mode, or not receiving power.

Press the power button. The computer

resumes normal operation if it is off or in

hibernate mode.
Press a key on the keyboard, move the

connected mouse or a finger on the touch

pad, or press the power button to resume

normal operation.
Reseat the AC adapter cable into both the

power connector on the computer and the

electrical outlet.
If the AC adapter is plugged into a power

strip, ensure that the power strip is plugged

into an electrical outlet and that the power

strip is turned on. Also bypass power

protection devices, power strips, and power

extension cables to verify that the computer

turns on properly.

Ensure that the electrical outlet is working

by testing it with another device, such as

a lamp.
Check the AC adapter cable connections.

If the AC adapter has a light, ensure that the

light on the AC adapter is on.

If the power or battery indicator light is solid
white and the computer is not responding

The computer is either in standby or hibernate

mode, or the display may not be responding.

Press the power button until the computer

turns off and then turn it back on.
If the display is not responding, press the

power button until the computer turns off

and then turn the computer back on.
Press a key on the keyboard, move the

connected mouse or a finger on the touch

pad, or press the power button to resume

normal operation.
If the problem persists, contact Dell (see

“Contacting Dell” on page 69).

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