Lockups and software problems – Dell Inspiron One 2205 (Mid 2010) User Manual

Page 47

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45

Solving Problems

Lockups and Software

Problems

If the computer does not start up — Ensure that

the AC adapter cable is firmly connected to the

computer and to the electrical outlet.
If a program stops responding
End the program:

1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click Applications.
3. Click the program that is no longer

responding

4. Click End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes

installation instructions in its

documentation or on the CD.

If the computer stops responding or a solid blue
screen appears

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button for at least 8 to 10 seconds

until the computer turns off and then restart your

computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating system

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft Windows

operating system.

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