Hardware troubleshooter, Dell diagnostics, Hardware troubleshooter dell diagnostics – Dell Inspiron M301Z (Mid 2010) User Manual

Page 55

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53

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during

the operating system setup or is detected

but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the

incompatibility.
To start the Hardware Troubleshooter:

Click

1.

Start

Help and Support.

Type

2.

hardware troubleshooter in

the search field and press <Enter> to start

the search.
In the search results, select the option that

3.

best describes the problem and follow the

remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups and

Software Problems” on page 47 and run the

Dell Diagnostics before you contact Dell for

technical assistance.

NOTE: Dell Diagnostics works only on Dell

computers.
NOTE: The

Drivers and Utilities disc is may

not ship with your computer.

Ensure that the device that you want to test

displays in the system setup program and is

active. Press <F2> during POST (Power On Self

Test) to enter the System Setup (BIOS) utility.
Start the Dell Diagnostics from your hard drive

or from the

Drivers and Utilities disc.

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