Computer tracking software, If your computer is lost or stolen, Using an administrator password – Dell Latitude D520 User Manual

Page 68: Using a hard drive password

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If you have assigned an administrator password, you can use it instead of the primary password. The computer does not specifically prompt you for the
administrator password.

 

Using an Administrator Password

The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The
administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign a unique primary password.

To set or change administrator passwords, access User Accounts from the Control Panel.

When you set an administrator password, the Configure Setup option becomes available in the system setup program. The Configure Setup option allows
you to restrict access to system setup in the same way that a primary password restricts access to the computer.

The administrator password can be used instead of the primary password. Whenever you are prompted to enter the primary password, you can enter the
administrator password.

If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password
assigned but forget them both, contact your system administrator or contact Dell (see

Contacting Dell

).

 

Using a Hard Drive Password

The hard drive password helps protect the data on your hard drive from unauthorized access. You can also assign a password for an external hard drive (if
one is being used) that can be the same as or different from the password for the primary hard drive.

After assigning a hard drive password, you must enter it each time you turn on the computer and each time you restore the computer to normal operation
from standby mode.

If the hard drive password is enabled, you must enter it each time you turn on the computer: A message appears asking for the hard drive password.

To continue, enter your password (with no more than eight characters) and press <Enter>.

If you do not enter a password within 2 minutes, the computer returns to its previous operating state.

If you enter the wrong password, a message tells you that the password is invalid. Press <Enter> to try again.

If you do not enter the correct password in three attempts, the computer tries to start from another bootable device if the Boot First Device option in the
system setup program is set to allow start-up from another device. If the Boot First Device option is not set to allow the computer to start from another
device, the computer returns to the operating state it was in when you turned it on.

If the hard drive password, the external hard-drive password, and the primary password are the same, the computer prompts you only for the primary
password. If the hard drive password is different from the primary password, the computer prompts you for both. Two different passwords provide greater
security.

 

Computer Tracking Software

Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your
Dell™ computer, or you can contact your Dell sales representative for information about this security feature.

 

If Your Computer Is Lost or Stolen

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Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case

number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain
the name of the investigating officer.

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If the computer belongs to a company, notify the security office of the company.

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Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone

number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.

NOTICE:

If you disable the administrator password, the primary password is also disabled.

NOTICE:

If you disable the administrator password, the primary password is also disabled.

NOTE:

The administrator password provides access to the computer, but it does not provide access to the hard drive when a hard drive password is

assigned.

NOTE:

The administrator password provides access to the computer, but it does not provide access to the hard drive when a hard drive password is

assigned.

NOTE:

Computer tracking software may not be available in certain countries.

NOTE:

If you have computer tracking software and your computer is lost or stolen, you must contact the company that provides the tracking service to

report the missing computer.

NOTE:

If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement

agency where you live.

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