Disabling a forgotten password – Dell PowerVault 715N (Rackmount NAS Appliance) User Manual
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5. Press <F2> immediately after you see the following message:
Press <F2> to enter the Function Select menu
NOTE:
If you use a version of Windows 2000 earlier than Service Pack 2, the function keys do not work. You
must press <Esc><2>.
If you wait too long and your operating system begins to load into memory, allow the system to complete the load
operation, and then shut down the system and try again.
6. When the Function Select menu appears, press 5 to update the BIOS Flash ROM.
7. When a message appears asking if you want to update the BIOS, press <y>.
8. When the message Flash System BIOS appears in the HyperTerminal window, click Transfer, and then select
Send File.
9. When the Send File dialog appears, click Browse and select the downloaded BIOS file.
10. Select XModem on the Protocol menu, and then click Send.
The client system sends the file to the appliance and automatically updates the BIOS. The appliance beeps four
times, and then reboots.
Disabling a Forgotten Password
If you forget your supervisor password, you cannot operate your system or change settings in the BIOS Setup utility until
a trained service technician opens the system chassis, changes the password jumper setting to disable the password, and
erases the existing password.
To disable the password, perform the following steps.
CAUTION:
See "Protecting Against Electrostatic Discharge" in the safety instructions of your System
Information document.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the cover, and then remove the battery.
See your Installation and Troubleshooting Guide for more information about removing the battery.
3. Move the jumper plug from jumpers 1-2 and move it to jumpers 2-3 for no less than 5 seconds.
The jumpers are located next to the battery, with jumper 1 being closest to the battery and jumper 3 being the
farthest from the battery.
4. Move the jumper plug back to jumpers 1-2.
5. Replace the battery and system cover.
6. Reconnect the appliance to an electrical outlet and to the client system.
7. Turn on the appliance.
The appliance beeps twice to indicate that the password has been cleared.
8. If you want, enter a new supervisor password.
For information about assigning a password, see "