Dell Inspiron 519 (Mid 2008) - Manual (Page 38)

38
Troubleshooting
A program stops responding
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or
on a floppy disk or CD.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
A solid blue screen appears
E ND THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Applications.
3 Click the program that is no longer responding.
4 Click End Task.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then
reinstall the program.
R UN THE P ROGRAM C OMPATIBILITY W IZARD —
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start → Control Panel→Programs→ Use an older program with this
version of Windows.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
book.book Page 38 Wednesday, July 2, 2008 1:51 PM