Dell Alienware Aurora R2 (Early 2010) - Manual (Page 52)

52 CHAPTER 6: TROUBLESHOOTING
A program is designed for an earlier version of Microsoft ® Windows ®
Run the Program Compatibility Wizard:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows operating system environment.
Click 1. Start → Control Panel → Programs → Programs and Features → Run
programs made or previous versions of Windows .
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.
The computer stops responding or a solid blue screen appears
CAUTION: You might lose data if you are unable to perform an operating
system shutdown.
If you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press and hold the power button for at least 6 seconds until the
computer turns off, then restart your computer.
A program stops responding or crashes repeatedly
End the program:
Press <Ctrl><Shift><Esc> simultaneously. 1.
Click the 2. Applications tab and select the program that is no longer
responding.
Click
3. End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.