Identifying drivers, Reinstalling drivers – Dell Dimension 8250 User Manual

Page 5

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Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you:

l

Upgrade your operating system

l

Reinstall your operating system

l

Connect or install a new device

If you experience a problem with any device, perform the steps in the following sections to identify whether the driver is the source of your problem and if
necessary, to update the driver.

Identifying Drivers

1.

 

Click the Start button and click Control Panel.

2.

 

In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3.

 

In the Performance and Maintenance window, click System.

4.

 

In the System Properties window, click the Hardware tab.

5.

 

Click Device Manager.

6.

 

In the Device Manager window, scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.

Reinstalling Drivers

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously
installed version.

To use Device Driver Rollback:

1.

 

Click the Start button and click Control Panel.

2.

 

In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3.

 

In the Performance and Maintenance window, click System.

4.

 

In the System Properties window, click the Hardware tab.

5.

 

Click Device Manager.

6.

 

In the Device Manager window, right-click the device for which the new driver was installed and click Properties.

7.

 

Click the Drivers tab.

8.

 

Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use

System Restore

to return your computer to the operating state that existed before you

installed the new driver.

Using the Dell Dimension ResourceCD

If using

Device Driver Rollback

or

System Restore

does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD:

1.

 

With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive.

If this is your first time to use the ResourceCD, go to

step 2

. If not, go to

step 5

.

2.

 

When the ResourceCD installation program starts, follow the prompts on the screen.

3.

 

When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.

4.

 

When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.

5.

 

At the Welcome Dell System Owner screen, click Next.

A message stating that the ResourceCD is detecting hardware in your computer appears.

The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your
system
window.

6.

 

Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, then that driver is not required by your operating system.

NOTICE:

The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained 

from other sources, your computer might not work correctly.

HINT:

The ResourceCD displays drivers only for hardware that came on your computer. If you installed additional hardware, the drivers for the new

hardware might not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program. For drivers information, see the
documentation that came with the device.

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