Software problems, A program stops responding or crashes repeatedly – Dell Alienware M11x R3 (Early 2011) User Manual

Page 84

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CHAPTER 5: TROUBLESHOOTING

82

Software Problems

A program stops responding or crashes repeatedly

End the program:

1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click the Applications tab and select the program that is no longer responding.
3. Click End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

A program is designed for an earlier version of Microsoft Windows

Run the Program Compatibility Wizard:

The

Program Compatibility Wizard configures a program so that it runs in an environment

similar to an earlier version of Microsoft Windows operating system environments.

1. Click Start

→ Control Panel→ Programs→ Programs and Features→ Use an older

program with this version of Windows.

2. In the welcome screen, click Next.
3. Follow the instructions on the screen.

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