Canon CP730 - Manual (Page 46)

46
Appendices
Troubleshooting Tasks and Index Next Back
Return to Cover Page Getting Ready Printing Overview
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Printing from Memory Cards
• Is the memory card inserted all the way into the slot with the
label facing upward?
• Do the images conform to the Design rule for Camera File
system (Exif compliant)? Unless they are contained in a folder
far down in a folder hierarchy, JPEG images should print even if
they do not conform to the Design rule for Camera File system
(Exif compliant).
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Printing from Cameras
• Recheck the camera and printer connection status.
• Does the firmware of the Canon-brand camera support the
printer?
• Does the camera battery have a sufficient charge? Replace the
battery with a fully charged or new battery, or use the compact
power adapter for the camera.
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Printing from Computers
• Did you install the printer driver according to the correct
procedures?
• Is the printer connected directly to a port on the computer with
the USB cable? The printer may not operate correctly if it is
connected to a USB hub.
• A USB cable for connecting the printer to a computer is not
supplied with the product. Please use a generic USB cable.
Problems Exclusive to Windows
• Is the printer set to offline? Right-click the printer icon and
cancel the offline setting.
Problems Exclusive to Macintosh
• Is the printer registered on the Printer List?
Q
Cannot Print a Particular Image
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Image data may be corrupted.
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Only JPEG images can be printed.
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Images larger than 8,000 x 6,000 pixels cannot be printed.
Q
Cannot Print the Date Imprint
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Printing from Memory Cards
• Set a date imprint option with the printer’s DATE button.
• If you are using DPOF settings, the date imprint settings are
configured on the camera.
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Printing from Cameras or Mobile Telephones
• Date imprint settings are configured on those devices not the
printer.
Q
Cannot Print Cleanly
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Is the ink sheet or paper dirty?
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Is dirt lodged within the printer? Use the supplied cleaner to remove
the dirt.
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Has condensation formed within the printer? Leave it to dry at room
temperature for some time.
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Is it placed near a device with a strong electromagnetic or magnetic
field? Set it at least one meter (3 ft.) apart.