Troubleshooting tips, Power problems – Dell Vostro 410 (Late 2008) User Manual

Page 44

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Troubleshooting

7 When the Dell Diagnostics Main Menu appears, select the test that you

want to run, and follow the instructions on the screen.

Troubleshooting Tips

Follow these tips when troubleshooting your computer:

If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed (see
your

Service Manual at support.dell.com).

If a device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message.
This message may help support personnel to diagnose and fix the
problem(s).

If an error message occurs in a program, see the program documentation.

NOTE:

The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell computer to the Windows Classic
view.

Power Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety information that shipped with your computer.

I

F

THE

POWER

LIGHT

IS

OFF

The computer is either turned off or is not receiving

power.

• Reseat the power cable in the power connector on the back of the computer and the

electrical outlet.

• Bypass power strips, power extension cables, and other power protection devices to

verify that the computer turns on properly.

• Ensure that any power strips being used are plugged into an electrical outlet and are

turned on.

• Ensure that the electrical outlet is working by testing it with another device, such as a

lamp.

• Ensure that the main power cable and front panel cable are securely connected to the

system board (see your

Service Manual at support.dell.com).

book.book Page 44 Wednesday, March 5, 2008 9:45 PM

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