Alienware, Diagnostics – Dell Alienware Aurora (Late 2009) User Manual

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CHAPTER 6: TROUBLESHOOTING

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in

the system setup program.

When the boot device list appears, highlight

3.

CD/DVD/CD-RW and

press <Enter>.
Select

4.

Boot from CD-ROM from the menu that appears and press <Enter>.

Select

5.

Alienware Diagnostics from the numbered list. If multiple versions

are listed, select the version appropriate for your computer.
When the Alienware Diagnostics

6.

Main Menu appears, select the test you

want to run.

NOTE: Write down any error codes and problem descriptions exactly as

they appear and follow the instructions on the screen.

After all tests have completed, close the test window to return to the

7.

Alienware Diagnostics

Main Menu.

Remove your

8.

Resource DVD, then close the Main Menu window to exit the

Alienware Diagnostics and restart the computer.

Alienware

®

Diagnostics

If you experience a problem with your Alienware desktop, run the Alienware

Diagnostics.

NOTE: Back up all data before initiating a system recovery.

NOTE: The Resource DVD contains drivers for your computer. You can

also download the latest drivers and software for your computer from

support.dell.com.

Review your desktop’s configuration information, and ensure that the device that

you want to test appears in the system setup program and is active. Start the

Alienware Diagnostics from the

Resource DVD.

Starting Alienware Diagnostics From the Resource DVD

Insert the

1.

Resource DVD.

Shut down and restart the desktop.

2.

When the Alienware logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down

your computer and try again.

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