Back panel, Of the chassis provide diagnostic codes that can – Dell OptiPlex GX150 User Manual

Page 87

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Back Panel LEDs

When you turn on your system, it performs a power-on self-test (POST), which is a series of self-diagnostic checks. A successful POST ends with
a single beep that signifies the start of normal operation. If the system fails to emit the single beep or appears to stop responding during POST, a
series of LEDs located at the rear of the computer can help you understand which POST test failed or why the system stopped responding. These
LEDs indicate problems encountered during POST only, not during normal operation.

The LED patterns described in Table 4 can help you determine what to do to resolve the problem. If a problem resolution requires you to open the
computer chassis, refer to "

Finding Solutions

"  for procedures you need to complete prior to performing the suggested resolution. If the problem 

persists after you perform the suggested problem resolution(s), contact

Dell Technical Assistance

for further help.

Table 4 lists the codes for the back panel diagnostic LEDs, gives their probable causes, and offers suggested corrective actions. The LED
patterns are shown as they appear on the back of the desktop chassis (vertical position).

Table 4. Back Panel Diagnostic LED Codes

Blinking yellow

The system power supply may have failed.

See "

Getting Help

" for instructions on obtaining

technical assistance.

Solid yellow

A device on the system board may be faulty or
is incorrectly installed.

Be sure that each microprocessor is properly
seated,

remove all expansion cards

, and then

reboot. If the system does not boot, see
"

Getting Help

" for instructions on obtaining

technical assistance.

Solid green and a beep code during POST

A problem was detected while the BIOS was
executing.

See

Table 2

for instructions on diagnosing the

beep code.

Solid green power indicator with no beep
code and no video
during POST

The monitor or the graphics card may be
faulty.

See "

Video and Monitor Problems

." If the

monitor is operating properly and is correctly
connected, see "

Getting Help

" for instructions

on obtaining technical assistance.

Solid green power indicator and no beep
code but the system locks up during POST

An integrated system board device may be
faulty.

See "

Getting Help

" for instructions on obtaining

technical assistance.

CAUTION: Before servicing any components inside your computer, see "

Safety Information

."

LED

pattern

  

Problem Description

Suggested Resolution

off
off
off
off

Normal off condition or possible pre-
BIOS failure

Verify that the system is plugged into a working outlet
and that you have pressed the power button.

green
yellow
yellow
yellow

Possible BIOS failure; the system is in
the recovery mode

Run the BIOS Recovery Utility, wait for recovery
completion, and  restart the system to retest.

yellow
green
yellow
yellow

Possible processor failure

Reseat the processor(s) and the terminator card (if
present), and restart the system to retest.

green
green
yellow
yellow

Possible memory failure

Reseat all DIMMs and restart the system to retest.

yellow
yellow
green
yellow

Possible expansion card failure

Remove each expansion card individually, and restart
the system to retest.

Reinstall the expansion card(s) one at a time, and
restart the system to retest.

Move each expansion card one at a time to another
PCI slot, and restart the system to retest.

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