Network problem – Dell XPS 18 (1810, Early 2013) User Manual

Page 42

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Network problem

Problems

Possible causes

Possible solution

No wireless connection Your computer is not

able to properly access
a wireless signal.

1 Check if the wireless

radio is on. See

Enabling/Disabling
Wi-Fi

.

2 Move closer to the

wireless access point.

3 Reset the wireless

router if using a
private network.

4 Open the browser

to view the landing
page if using a public
network, and follow
the instructions given
by the public network.

5 Try another wireless

connection.

Slow Internet

The signal strength is

1 Move your computer

connections

not strong enough.

to a different location
for better signal
reception.

2 Contact your Internet

Service Provider.

42

│ Troubleshooting

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