Dell Dimension 2200 - Manual (Page 42)

42 Solving Problems
www
.dell.com | support.dell.com
General Program Problems
A program crashes
A program stops responding
A program error causes the system to lock up
HINT: ScanDisk may
run when you restart the
computer. Follow the
instructions on the screen.
A solid blue screen appears
HINT: ScanDisk may
run when you restart the
computer. Follow the
instructions on the screen.
S E E THE S O F T W AR E D OC U ME N T A T IO N — Many software manufacturers
maintain websites with information that may help you to solve the problem.
E ND THE P R O GR A M
1 Simultaneously press <Ctrl><Shift><Esc>.
2 Click the Applications tab, and then select the program that is no longer
responding.
3 Click the End Task button.
T UR N T H E C O M P UT E R OF F — If your computer locks up and you are unable
to get a response by pressing a key on your keyboard or moving your mouse, press
and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then press the power button again to turn on the computer. You might lose
data if you are unable to perform a Microsoft Windows shutdown.
T UR N T H E C O M P UT E R OF F — If your computer locks up and you are unable
to get a response by pressing a key on your keyboard or moving your mouse, press
and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then press the power button again to turn on the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. You might lose data if you are unable to perform a Microsoft Windows
shutdown.