Video and display problems, If the display is blank – Dell Latitude C840 User Manual

Page 85

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Video and Display Problems

 

Fill out the

Diagnostics Checklist

as you complete these checks.

If the display is blank

 

System configuration error: No AC adapter detected in dock ...

Typical of messages notifying you that your computer is not receiving the power required for optimum performance. The messages
may provide additional information and recommendations. For further information, see "

Ensuring Sufficient Power for Your Computer

"

or "

Docking Power Considerations

."

 

Time-of-day clock lost power —

System configuration settings are corrupted. Connect your computer to an electrical outlet to charge

the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program.
See "

Using the System Setup Program

." If the message reappears,

contact Dell

.

 

Time-of-day clock stopped —

The reserve battery that supports the system configuration settings may be dead. Connect your computer

to an electrical outlet to charge the battery. If the problem persists,

contact Dell

.

 

Time-of-day not set-please run the System Setup program —

The time or date stored in the system setup program does not match the

system clock. Correct the settings for the Date and Time options. See "

Using the System Setup Program

."

 

Timer chip counter 2 failed —

A chip on the system board may be malfunctioning. Run the System Set tests as described in "

Dell

Diagnostics

."

 

Unexpected interrupt in protected mode —

The keyboard controller may be malfunctioning, or a memory module may be loose. Run the

System Memory tests and the Keyboard Controller test as described in "

Dell Diagnostics

."

 

Warning: 70 Watt AC adapter detected ...

 

Warning: AC loss detected ...

Typical of messages notifying you that your computer is not receiving the power required for optimum performance. The messages
may provide additional information and recommendations. For further information, see "

Ensuring Sufficient Power for Your Computer

"

or "

Docking Power Considerations

."

 

Warning: Battery is critically low —

The battery is running out of charge

. Replace the battery, or connect the computer to an electrical

outlet. Otherwise,

activate hibernate mode

or turn off the computer.

 

x:\ is not accessible. The device is not ready —

Insert a disk into the drive and try again.

NOTE:

If you are using a program that requires a higher resolution than your computer supports, Dell recommends that you attach an external monitor

to your computer.

 

Check the

light —

When the

light is blinking, the computer has power.

l

If the

light is blinking, the computer is in standby mode—press the power button to exit standby mode.

l

If the

light is off, press the power button.

l

If the

light is on, your power management settings may have caused the display to turn off. Try pressing any key or move the

cursor to exit standby mode.

 

Check the battery —

If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an

electrical outlet using the AC adapter, and turn on the computer.

 

Test the electrical outlet —

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

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