Getting help – Dell Precision M40 User Manual

Page 30

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Dell Precision™ Mobile Workstation M40 System Information

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Getting Help

Dell provides a number of tools to help you if your computer does not
perform as expected. For information on these help tools, see your User’s
Guide
.

If you have a computer problem and are unable to access the online User’s
Guide
, use the Dell Diagnostics to help you determine the cause of the
problem and to help you solve it. The diagnostics are on the Drivers and
Utilities
CD for your computer.

NOTE: Run the diagnostics before you call Dell’s technical support because

the diagnostic tests provide information you may need when you call.

To start the diagnostics, perform the following steps:

1

Turn off the computer.

2

Undock the computer if you have it docked.

3

Turn on the computer.

4

Press <F2> at the start of the boot routine to access the system setup

menu.

NOTE: Write down your current boot sequence in the event that you want

to restore it after running the Dell Diagnostics.

5

Select the following boot sequence.

NOTE: You can boot only from a CD, CD-RW, or DVD drive installed as a

fixed optical drive. You cannot boot from one of these modules installed in
the modular bay.

• Boot First Device: Diskette Drive
• Boot Second Device: CD/DVD/CD-RW Drive
• Boot Third Device: Internal HDD

6

Insert the Drivers and Utilities CD into the CD drive.

7

Turn the computer off.

8

Turn the computer on.

9

When you have completed running the diagnostics, remove the

Drivers and Utilities CD from the CD drive.

To change the boot sequence, repeat steps 1 through 6, customizing the
boot sequence to fit your needs. Then restart your computer.

3K053a00.book Page 28 Thursday, September 20, 2001 1:38 PM

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