Solving problems, Troubleshooting your monitor, Common problems – Dell E248WFP Monitor User Manual

Page 28

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Solving Problems

Dell™ E248WFP Flat Panel Monitor 

  

Monitor Specific Troubleshooting

  

Common Problems

  

Product Specific Problems

 

 

Troubleshooting Your Monitor

 

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.

Turn off both your computer and the monitor.

2.

Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of
computer.

3.

Turn on the monitor.

  

 

4.

This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.

Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
 

OSD Warning Messages

For OSD-related issues, see

OSD Warning Messages

Common Problems

The following table contains general information about common monitor problems you might encounter.

CAUTION:

Before you begin any of the procedures in this section, follow the

Safety Instructions

.

The floating 'Dell - Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video
signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.

  or    

  or    

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