System messages – Dell Inspiron 14R (N4010, Early 2010) User Manual

Page 56

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54

Using Support Tools

System Messages

If your computer has an issue or error, it may display

a System Message that will help you identify the

cause and action needed to resolve the issue.

NOTE: If the message that is displayed

is not listed in the following examples,

see the documentation for either the

operating system or the program

that was running when the message

appeared. Alternatively you could see

the Dell Technology Guide on your hard

drive or at support.dell.com/manuals

or see “Contacting Dell” on page 75

for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 75).
CMOS checksum error — Possible system

board failure or RTC battery low. Replace the

battery (see the Service Manual at
support.dell.com/manuals) or contact Dell (see

“Contacting Dell” on page 75).
Hard-disk drive failure — Possible hard

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 75).
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual at support.dell.com/manuals.

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